How to Change Your NDIS Plan Manager
Thinking about switching? It's easier than you think — quick, free, and you can do it at any time.
- Does it cost anything? No — it's completely free to switch.
- Do you need a plan review? No — you can switch any time you like.
- Do you need to explain why? No — it's your choice, your control.
How to change plan managers
There are just two steps to switch to a new plan manager — and your new plan manager can help you with both.
Step one: contact your new plan manager
Get in touch with the plan manager you want to move to. They'll help you sign up and guide you through the entire process. If you'd like to move to Simplified Plan Management, call us on 0491 090 747 — we can even help you notify your current plan manager.
Step two: cancel your current plan manager
Let your current plan manager know (usually in writing) that you want to end their services. Keep in mind:
- They cannot refuse your request.
- You may need to follow the notice period in your service agreement.
- They continue paying invoices during the notice period.
Frequently asked questions
Do I need to explain why I'm changing?
The NDIS is built on choice and control. You can change plan managers for any reason — or no reason at all. You are never obligated to explain your decision to your current provider.
How long does the change take?
The timeline depends on the notice period in your current service agreement. Your current plan manager will continue processing invoices during this time. Once the notice period ends, your new plan manager takes over seamlessly.
Do I have to wait for a plan review?
No — you can change plan managers at any time, regardless of where you are in your plan cycle. A plan review is not required to switch providers.
Does it cost anything to change?
There is no out-of-pocket cost to change NDIS plan managers. As with all plan management fees, costs are covered by the NDIA through your "Improved Life Choices" funding — not from your support budgets.
Will my supports be affected?
No — your supports and payments will continue as normal throughout the transition. We work closely with you and your providers to make the changeover smooth and stress-free, so there are no gaps in service.
Why choose Simplified Plan Management?
- Personal support — our dedicated team are real people who know your plan and are always available to help.
- Fast invoice processing — invoices are processed the same day, with most providers paid within 3 business days.
- Simple & stress-free — we handle the complexity so you don't have to. Everything is made as easy as possible.
- You're never just a number — we genuinely care about each participant. Your wellbeing and goals always come first.
Ready to make the switch?
Call or SMS us on 0491 090 747 or email info@simplifiedpm.com.au and we'll guide you through the whole process — including notifying your current plan manager.