Time is Money: Understanding the 90-Day Rule for NDIS Invoices

If you're an NDIS provider, it's important to submit your invoices within 90 days of the supports or services being delivered. This article will explain why this is important and what you can do if you miss the deadline.

Dont let your invoice wait to long. This could make the payment process a lot longer

Why is it essential to submit NDIS invoices within 90 days?

Submitting your invoices within 90 days is vital for several reasons. Firstly, it is a requirement under the NDIS Terms of Business, which means that failure to comply may result in delayed payments or even cancellation of your service agreement.

Secondly, submitting your invoices promptly helps ensure you get paid promptly for the supports and services you have been provided. This is important for managing your cash flow and ensuring you have the resources to continue delivering services to your clients.

Thirdly, this is evidence that the participant is engaging in services and utilising their allocated funding, especially when they are close to the end of their plan and coming in for a plan review.

Missing the 90 day deadline could cause your payment to be held up for months

What happens if you miss the deadline?

If you miss the 90-day deadline for submitting your invoices, you may still be able to get paid. However, the process for doing so may be more complex and time-consuming.

You must submit a “Request for Payment Outside the Service Agreement” form, which is available on the NDIS website. This form asks you to provide details of the supports or services you provided, the date they were delivered, and why the invoice was not submitted within 90 days.

Your request will then be assessed by the NDIA, who will determine whether you're eligible for payment. This process can take several weeks, so it's essential to submit your request as soon as possible after you have realised that you have missed the deadline.

Conclusion

Submitting your NDIS invoices within 90 days is an essential requirement for NDIS providers. It helps to ensure that you get paid promptly for the supports and services you've provided and can help to avoid delays or complications with your payments. If you do miss the deadline, you may still be able to get paid by submitting a “Request for Payment Outside the Service Agreement” form, but this process can be more complex and time-consuming.